Terms and conditions

Use of website

The contents of these pages are the copyright of NgStores. Reproduction of part or all of the contents in any form is prohibited other than with the written permission from NgStores.

No part of NgStores.com.ng web pages may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form. No part of the NgStores.com.ng web pages may be reproduced or transmitted to, or stored in, any other website or other form of electronic retrieval system.

We reserve the right to withdraw the website, any information contained in the website, and any goods offered for sale on the website, at any time. If you access our website from outside Nigeria, you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of the website by you or any user of your computer equipment, whether authorised by you or not, or any misuse of the website or your NgStores account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by NgStores to third parties).

You must be 18 years or older to use the website and purchase goods offered for sale on the website.

Offer to purchase

On receipt of your order we will issue a confirmation email to confirm receipt of your order to the email address supplied by you. Our acceptance of your order will take place upon dispatch of the products ordered.

Cancellation of order

You may cancel an order, or part of an order, at any time after you have placed it up until the an hour before shipment of your order.

You can cancel your order by contacting us via:

  • Email: info@ngstores.com.ng
  • Tel: 0816 380 6231

Please specify the order number(s) to which the cancellation relates, full details or all items to be cancelled and your name and address. We will confirm cancellation of order as soon as practicable thereafter.

Price and payment

The price you pay for goods is as shown on our website at the time you order the goods and includes VAT where applicable. However, orders will only be taken if there is no major error in the prices or descriptions shown. A separate delivery charge may apply to goods and this will be shown on the website. You will not be charged a single kobo outside the total amount you see on the website.

We reserve the right to change prices listed on the website without prior notice. We accept payment by Visa, MasterCard and Electronic Funds Transfer. Please view our information on payment for more info on payment methods and policies. For special payment options, please give us a call before placing an order.

Accuracy of content

Our checking processes are designed to ensure correct prices are published and that the description of the product and its photographic representation is accurate. The colours shown on your monitor may differ to the actual colours of the garments due to technical reasons beyond our control.


NgStores confirms that in relation to any goods purchased from the website:

  • We have the right to sell the goods to you;
  • The goods will correspond with the description given on the website; and
  • The goods will be of satisfactory quality.

NgStores excludes all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods. NgStores accepts no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on the website.

NgStores’s total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

NgStores will not be responsible for any loss or damages incurred by unauthourised use of your payment card on the website. NgStores is not responsible for notifying your card issuer or any law enforcement authority in these instances.

The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit NgStores’s liability for personal injury or death caused by negligence.

Covering law

This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of the Federal Republic of Nigeria.


NgStores gives no warranties and makes no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in the NgStores website and accepts no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.

NgStores shall be under no obligation to notify any person of any error in the NgStores website.

NgStores shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.